Case study Relocation

A buyer area inquiries site the team can run themselves.

How a commuter belt estate agency in Billings, Montana got page inventory, maintenance notes, backup reviewer, form check instructions and support contacts, live in 25 working days.

Before

Where they started

An earlier project had delivered a site and then vanished. Every question about updating buyer area inquiries content depended on reaching someone who no longer worked on it.

The cost of it

What was going wrong

With buyer area inquiries, approval routes, update procedures and test steps existed in no written form. When the usual contact was away, the site simply froze.

What we built

The handover includes a page inventory, update instructions, a contact list and a brief check of the route to a discussion with the area specialist. It names an owner and a backup reviewer for neighborhood information and the agency's buying process.

01Page inventory
02Maintenance notes
03Backup reviewer
04Form check instructions
05Support contacts

25 working days, start to handover

25 working days after content approval, including staff review and handover.

01

Content approved

The clock starts here, once the agency has signed off the material the pages are built from.

02

The build

5 components, built and tested in the order listed above.

03

Staff review

The agency's own staff checked the work before anything went live.

04

Handover

Live and handed over within 25 working days of content approval.

After

What changed

When it comes to buyer area inquiries, the site now comes with its own instructions for keeping it. Cover arrangements are a matter of reading a document, not interviewing former staff.

“Launch-day me was grateful for the buyer area inquiries pages. Holiday-returning me was grateful for the documentation. The second gratitude lasts longer.”
Clifford SaxtonAdministration managerCommuter belt estate agency, Billings, Montana

Questions about this project

How long did this project take?

25 working days after content approval, including staff review and handover. The working-day count starts once the client has approved the content, so the pace of approvals decides the start date.

Which plan includes this kind of work?

Revisions and a portal built for how you actually work (every plan); Hosting, security and speed, managed (every plan). So a build like this fits The Listing, the entry plan, from $137 a month.

Why is the business not named?

Case studies on GetRealtorWebsite describe each client by the kind of business and the region rather than by name. The quote is from the named contact, in their own words, and is published with their permission.

Want the same fix on your site?

A 30-minute walk-through of the site you would get, on your screen. Plans from $137 a month, the $797 build fee invoiced only after you approve the live site.